Refund and Returns Policy

We strive to provide you with the best possible shopping experience. If you’re not satisfied with your purchase, we offer a return policy within 14 days of receiving your order.

Returns

  • Return Window: Returns are accepted within 14 days from the date you receive your order.
  • Return Conditions: Items must be in their original condition, unused, and with all tags and packaging intact.
  • Return Shipping: The buyer is responsible for the cost of return shipping.

Refunds

  • Refund Processing: Once we receive the returned item and verify its condition, we will process a refund to your original payment method.
  • Refund Timeframe: Refunds typically process within 3-5 business days.

Exclusions

  • Damaged or Broken Items: Items that are damaged or broken due to misuse, abuse, or accidents are not eligible for return or refund.

Please Note:

  • Custom Orders: Custom orders are generally not eligible for return or refund.
  • Sale Items: Sale items may have specific return restrictions.

If you have any questions about our return and refund policy, please contact us at info@mobilemafia.store.

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