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Refund and Returns Policy
We strive to provide you with the best possible shopping experience. If you’re not satisfied with your purchase, we offer a return policy within 14 days of receiving your order.
Returns
- Return Window: Returns are accepted within 14 days from the date you receive your order.
- Return Conditions: Items must be in their original condition, unused, and with all tags and packaging intact.
- Return Shipping: The buyer is responsible for the cost of return shipping.
Refunds
- Refund Processing: Once we receive the returned item and verify its condition, we will process a refund to your original payment method.
- Refund Timeframe: Refunds typically process within 3-5 business days.
Exclusions
- Damaged or Broken Items: Items that are damaged or broken due to misuse, abuse, or accidents are not eligible for return or refund.
Please Note:
- Custom Orders: Custom orders are generally not eligible for return or refund.
- Sale Items: Sale items may have specific return restrictions.
If you have any questions about our return and refund policy, please contact us at info@mobilemafia.store.